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Tech Solutions

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Engagement & Collaboration

Engagement & Collaboration
Pricing & Scope

Pricing & Scope
Project Planning & Execution

Project Planning & Execution
Maintenance & Support

Maintenance & Support

How do you ensure effective communication during projects?

We hold regular meetings and use collaborative tools to keep teams aligned.

Can clients be involved in the development process?

Yes, client feedback is integrated at every major milestone and review phase.

What collaboration tools do you use?

We utilize Slack, Teams, and project management software for smooth collaboration.

How do you handle conflicts or disagreements?

We address conflicts quickly through open communication and mediation methods.

How is the project cost estimated?

Costs are based on scope, complexity, resources, and time required overall.

Are there any hidden fees?

No hidden fees; all pricing details are transparent and shared clearly upfront.

What happens if the project scope changes?

Scope changes are managed with formal change requests and budget adjustments.

Do you offer flexible pricing models?

Yes, fixed-price, time-and-material, and milestone-based pricing options are available.

What is your project planning process?

We gather requirements, create detailed plans, and set realistic timelines.

How do you monitor project progress?

Progress is monitored through reports, check-ins, and project management tools.

What quality assurance measures are in place?

We perform unit, integration, and user testing at every stage for reliability.

How do you handle project delays?

We manage upgrades, keeping systems secure, compatible, and running smoothly.

What types of maintenance services do you offer?

We offer preventive, corrective, and adaptive support carefully tailored to client needs.

How quickly can I get support if issues arise?

Response times vary by severity, but support typically arrives within a few hours.

How do you handle urgent technical issues during off-hours?

Critical issues receive immediate escalation and resolution through emergency support.

Can you help with software updates and upgrades?

We manage upgrades, keeping systems secure, compatible, and running smoothly.

Refund Policy

Terms and Conditions

Service and Support

MASTEN TECH SOLUTIONS PRIVATE LIMITED

9th Floor, Block No.901, Lokmat Complex, Ah 46, Nokia, Ramdas Peth, Nagpur, Nagpur, Maharashtra, 440010

mastentechsolutions14@gmail.com