Privacy Policy
At Masten Tech Solutions Pvt Ltd, the team behind Masten Tech Solutions (referred to as “we,” “us,” or “our”), your privacy is not just a priority—it’s a responsibility we take seriously. By accessing and using Masten Tech Solutions, you acknowledge and agree to the practices outlined in this Privacy Policy and our Terms of Use. We value the trust you place in us and are committed to being open and transparent about how we collect, use, and safeguard your data.
Information We Collect
To provide you with seamless and personalized service, we collect certain personal details such as your name, date of birth, email address, and phone number. This enables us to respond to your inquiries efficiently, deliver relevant services, and maintain effective communication.
Additionally, we may collect non-personal data such as your IP address, browser type, and device information. This information helps us understand how users interact with our website, allowing us to improve functionality and enhance your overall experience. Please note, we do not collect sensitive personal information such as financial or confidential business data.
How We Collect Your Information
Your data is collected through direct interactions—such as when you fill out a form, subscribe to a service, or communicate with us. These processes are designed to be intuitive and user-friendly, ensuring your experience on our website is smooth and efficient.
Why We Collect Your Data
We collect and use your data for several key purposes:
- To personalize your experience based on your preferences
- To respond promptly to queries or requests you make
- To send important updates about services, features, or policy changes
- To conduct analytics and service improvements
- To comply with legal obligations or respond to official requests
With your consent, we may also use your data to send you updates, promotions, and offers tailored to your interests.
Cookies and Tracking Technologies
To enhance functionality and user experience, Masten Tech Solutions uses cookies. These small data files help us gather non-personal insights, such as operating systems and browsing behavior, without identifying individual users.
We use different types of cookies:
- Essential Cookies – Necessary for website functionality (e.g., login, forms)
- Functional Cookies – Enhance customization and site usability
- Performance Cookies – Monitor and improve site performance
- Advertising Cookies – Help serve relevant ads based on your interests
You can manage or disable cookies through your browser settings. However, please note that doing so may impact certain features of our site.
Use of Collected Information
Your information is used to:
- Deliver the services or information you request
- Tailor content and product recommendations to your needs
- Notify you about updates, new services, or relevant changes
- With consent, share targeted marketing material
We only share your data with trusted third parties and only with your permission. You can withdraw your consent at any time.
Data Security and Protection
We implement strict technical, administrative, and physical security measures to safeguard your personal information. Access is restricted to authorized personnel only. In case of any security incident, we act promptly to mitigate risks and secure your data.
Your Rights and Choices
We believe in giving you full control over your data. As a user, you have the right to:
- Access or update your information through your account
- Request a copy of your data in a readable format
- Opt out of marketing communications
- Adjust your cookie preferences via browser settings
- Request deletion of your account and associated data, subject to legal obligations
Data Sharing and Disclosure
We do not sell or rent your personal information. In limited cases, we may share anonymized or aggregated data with affiliates, partners, or advertisers to enhance our services and user experience.
Links to Third-Party Websites
Our website may contain links to third-party sites. These are provided for your convenience, but we are not responsible for their content or privacy policies. We recommend reviewing the privacy practices of any external websites you visit.
Children’s Privacy
Our services are intended for individuals aged 18 and above. We do not knowingly collect personal information from minors. If you believe your child has provided personal data without consent, please contact us so we can promptly remove it.
Policy Updates
We may revise this Privacy Policy periodically to reflect changes in our practices or legal obligations. All updates will be posted on this page, with the latest revision date indicated. We encourage you to review the policy regularly to stay informed.
Contact Us
If you have any questions, concerns, or require assistance regarding this policy, please contact our support team at mastentechsolutions14@gmail.com. We are always here to help and welcome your feedback.
